Acting as the as the conduit between customers and the business, this role is about ensuring our customers receive all the help, support and inspiration to use our services that they need at our retail site in Brighton city centre. As the first point of contact, it is your role to ensure that every customer receives outstanding customer service and that they leave the shop having been provided with solutions to their travel needs. This can include the sale of tickets to customers based on the conversation you have, or sales of merchandise and other goods. The role can be pressured at times but is highly rewarding for someone who thrives on looking after customers and finding solutions for them.
Key Duties & Responsibilities:
Experience, Knowledge & Qualifications Required: